Customer support has turn out to be a key discriminator in almost every industry. It's especially significant for corporations that provide costly, complex, and critical equipment and other products, from manufacturing of power equipment, heavy vehicles, HVAC systems, and medical devices to makers of home computers, appliances, and cars.
AI and automation consulting across assessment and AI maturity assessment, CoE setup, use case discovery, creating a business case and simplifying change organization. Bringing value at scale by situation up an automation ecosystem, bringing in operational excellence.
Those that seize the occasion to join intelligent automation into their customer support procedures can not only cut their support costs, they can deliver proactive and even analytical customer service, boost trustworthiness and revenues, and gather intelligence to expand future product designs.